Deciding whether and how to engage non-State or hybrid justice and security actors requires careful analysis. The Six Dimensions Tool, developed by Leanne McKay, provides a structured way to navigate this challenge. See section 5.3.1 for a full description of the tool.
In many contexts, especially those affected by conflict, fragility or exclusion, people rely more on non-State or hybrid (neither fully State nor fully non-state) actors than on formal institutions. These may include customary leaders, community-based groups, women’s associations, religious authorities, local security or vigilante groups, or informal mediators.
Engaging with these actors can bring opportunities, but also raises political, legal, operational and ethical challenges.
The people-centred approach starts with understanding who these actors are, what roles they play in people’s justice and security outcomes, and how they relate to people’s needs and rights. It calls for contextual, politically informed and rights-based analysis. These actors may play constructive, harmful or ambiguous roles. Their roles and risk profiles can shift over time. Regular reflection helps teams reassess whether engagement is appropriate and feasible.
Decisions to engage should:
- Be based on an understanding of actors’ actual roles and legitimacy, not on assumptions or state-centric biases
- Be informed by people’s experiences, preferences and safety
- Consider how engagement advances or undermines human rights, gender equality, and trust-building
Engagement must not reinforce exclusion, impunity or harmful practices. The aim is to support system shifts towards fairness, accountability and people-centred outcomes. In some cases, the Six Dimensions Tool may support a decision not to engage—for example, when actors lack legitimacy, pose high risks or undermine rights.
The table below guides teams through a structured decision process to determine if, when and how to engage non-State justice and security actors in people-centred programming. Each dimension includes a short takeaway that highlights the implications for engagement.
| Dimension | Key questions and considerations |
|---|---|
| 1. Readiness and ripeness |
Are there shifts (e.g., peace agreements, decentralization or local innovation) that create space for engagement? → If any or all of these conditions exist, the moment may be ripe to explore constructive engagement. |
| 2. Receptiveness of actors |
Are actors willing to engage on rights-based terms, improve inclusion or collaborate with the State? → Receptiveness is a key precondition for engagement. Look for readiness not only among the actors themselves, but also among the communities they serve and key institutional counterparts who would be part of any engagement process. |
| 3. Resistance to change |
Could engagement be seen as undermining the state or legitimizing controversial actors? → Resistance may require careful political analysis, quiet diplomacy or indirect engagement (e.g. convening dialogues, joint problem-solving or training through neutral platforms). |
| 4. Risks of engaging |
Is there a risk of legitimizing rights-violating practices (e.g., gender discrimination, vigilante justice)? → High-risk contexts may require alternative strategies, such as supporting oversight mechanisms, state regulation or community-based monitoring. UNDP’s Human Rights Due Diligence Policy (HRDDP) must be applied to all planned engagement with State and non-State security actors. |
| 5. People’s priority needs |
Do people, especially women, youth or marginalized groups, use and trust these actors? → Engagement is only warranted if actors are seen as relevant, accessible and capable of improvement. Otherwise, UNDP risks reinforcing exclusion and entrenched power. |
| 6. Organizational feasibility |
Is engagement technically or politically feasible? → UNDP must ask not just whether to engage, but how to engage in a way that is principled and rights-based, effective and catalytic. |